Step 3: Go to your Facebook Page, click the Settings tab, choose Messenger Platform, Whitelisted domain, enter the full URL of your website and click Save. It is simple sequence of digits like 1839871239373637. Step 2: Give your app a name and click the Create button to get your own App ID. Step 1: To get started, go to and click the “Add a new app” button to create a new Facebook app.
If you would like to give Facebook Customer Chat a try, go to Digital Inspiration, wait for the page to load and click the Facebook messenger icon in the lower right corner to start a conversation. If you are online, you can carry on the conversation with the visitor on the Facebook website or inside the Facebook Pages Manager app on your phone.
The visitor clicks the Facebook icon on your web page, type their message and you (the business owner) get an instant notification on your Facebook Page. There’s no learning curve or complex installation.
The business owner needs a Facebook Page and all the visitor needs is a regular Facebook account. The widget works on both desktop computers and mobile phones. Looking for a simple and free alternative to popular live chat software like Intercom or Zendesk chat? Well, the new customer chat widget from Facebook Messenger is here and anyone can embed these widgets on their website to engage with visitors in real time.įacebook Customer Chat widget, if you are new, lets people chat with businesses without leaving the website.
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